Reference

Privacy Policy for Your Account

We collect and protect the information you share when you open an account, fund it through bKash, Nagad or Rocket, and play. This policy explains what we gather, why we need it, and how you can request changes or deletion where local law permits.

Account data protectionWallet transaction recordsContact and support logsCookie and session trackingYour rights to access and delete
pvc Privacy Policy for Your Account
DATA PRACTICES

How We Handle Your Information

We encrypt your password and payment details at rest and in transit. Cookies help us remember your session so you do not have to log in every time you open the site. We keep withdrawal and identity records for the period financial regulations require, then delete personal identifiers when that window closes. You can request a copy of your data or ask us to delete it by contacting support with proof of account ownership.

Encryption Your password, wallet details and transaction history are encrypted when stored and when they move between your device and our servers. We use industry-standard SSL so sensitive data stays protected.
Cookie Control We place session cookies to keep you logged in and remember your language setting. You can clear them in your browser, but you will need to sign in again and reset preferences each visit.
Retention Schedule Transaction and identity records are kept as long as local financial rules require. After that period, we archive the data with personal identifiers removed or delete it entirely, depending on the record type.
Access and Deletion Email support with your registered mobile number to request a copy of your data or ask for account deletion. We verify your identity first, then process the request within the timeframe local law requires.
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what information we hold, want to update a detail, or request that we delete your account data, our support channels are open. Email us with your registered mobile number so we can verify your identity before sharing any personal details. Live chat and WhatsApp are faster for quick clarifications during the day.

Team online

Email

Send your data request or privacy question to our support inbox. Include your registered mobile number so we can confirm your account and respond securely within two business days.

Live Chat

Open the chat widget in your account dashboard. Our team can walk you through what data we hold, how to update it, or how to request deletion where local law allows it.

WhatsApp

Message us on WhatsApp with your account mobile number. We reply during support hours to answer privacy questions, update contact details, or start a deletion request for eligible accounts.

Privacy Policy Questions

We ask for your mobile number, email address and payment wallet details so we can verify your identity, process bKash, Nagad or Rocket deposits, and contact you if there is an issue with your account.

We retain deposit, withdrawal and bet records for the period local financial regulations require. After that window closes, we archive them with identifiers removed or delete them entirely, depending on the record type.

Yes. Email support with your registered mobile number and we will verify your account, then send you a summary of the personal data we store within two business days or the timeframe local law requires.

Contact support via email or live chat with your registered mobile number. We verify your identity, then process the deletion request. Some records stay archived as long as financial rules require before final removal.

We do not sell or share your personal details for marketing. Payment processors see the wallet information needed to clear your bKash, Nagad or Rocket transaction, but we do not pass your data to advertisers or unrelated companies.

We use session cookies to keep you logged in and remember your language preference. You can disable them in your browser settings, but you will need to sign in again each visit and reset your preferences.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.